Privacy Policy

ILL DRIVE CITY RENT A CAR ("we", "our", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly when creating an account or making a booking, including your name, email, phone number, address, driver's license, and payment information. We may also collect technical information such as your IP address and browser type.

2. How We Use Your Information

We use your information to process bookings, verify identity, send booking confirmations and updates, respond to inquiries, and improve our services. We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information with payment processors, identity-verification providers, and law enforcement when required by law. All third parties are required to keep your information confidential.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide our services and comply with legal obligations. You may request deletion of your account at any time.

5. Cookies

Our website uses essential cookies to keep you signed in and remember your preferences. These are always on. With your consent we also use analytics and advertising tools (such as Google Analytics, Google Tag Manager, Microsoft Clarity, Facebook Pixel and TikTok Pixel) to understand how the site is used and measure our marketing. These tools stay switched off until you click "I Agree" on the cookie banner; if you click "Decline" they are never loaded. Your choice is remembered on your device for about six months. You can also disable cookies in your browser settings, but some features may not work as intended.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.